Refund policy

REFUNDS AND RETURNS POLICY

We hope that you will absolutely LOVE your Honey Bee Stamps purchase! If there happens to be a problem or manufacturer defect with any item in your order, please contact us immediately! Email us at: CustomerCare@honeybeestamps.life or give us a call at 541-405-4564 and we will resolve the issue. Please contact us within 14 days of receiving your order with any issues. 

If you decide that you do not love your purchase, you may choose to return any unopened and unused portion of your order for a full refund of the purchase price. (We are sorry but we are not able to refund the cost of shipping). Items must be approved to return. To start a return, please visit our Customer Portal. You must request the return within 14 days of receiving your order. Items being returned must be in their original packaging. Items cannot be in used or opened condition. Original shipping fees cannot be refunded; as well as return shipping fees will be the responsibility of the customer unless you added Checkout+ (Shipping Protection and Free Returns by Redo) at checkout and your items qualify for Free Returns. Retiring, clearance, and final sale items can't be returned. 

Once your return is approved in the Customer Portal, you will receive instructions and, if your order includes Checkout+ and qualifies for Free Returns, a prepaid return label. Please do not send items back without an approved return, as this may result in a refund not taking place.